Apple Apologizes For iPhone Slowdowns, Drops Battery Prices
Science and Technology
On 29th December 2017
In general, lithium-ion batteries used in smartphones like the iPhone degrade over time. This is caused by a variety of factors like extreme temperatures and numerous charging cycles. Eventually, the batteries can't hold as much charge as they did when they were brand new.
Consumers, frustrated with the company, launched several class-action lawsuits over the matter Thursday. They allege that Apple defrauded customers by hiding the true cause of an iPhone’s decreased performance, leading to potentially costly repair attempts that did not address the root issue.
In its letter, Apple says "we’ve always wanted our customers to be able to use their iPhones as long as possible." If Apple is serious about that and equally serious about the battery being a consumable, these first two steps are just the beginning of a major reset in the way we think about maintaining the most important devices in our lives.
Apple’s also promising to add features to iOS that provide more information about the battery health in early 2018 so that users are aware of when their batteries are no longer capable of supporting maximum phone performance.