This Arizona man's story seems straight out of a Netflix show where he made a major win at the Las Vegas slot machine. But due to the 'communication error' of the machine, the man was unaware of his win and went home without getting his money. After a painstaking investigation into his whereabouts by the Nevada Gaming Control Board, they were successfully able to track down the man and inform him of his big win.
All of us have dreamt of winning big in Las Vegas.
However, imagine hitting the jackpot and not knowing about it. Instead, pack your bags and head home without collecting your winnings.
Well, this is the story of Robert Taylor who left the Treasure Island Hotel & Casino last month with no idea that he had won a progressive jackpot of $229,368 on a slot machine.
Taylor, from Arizona, was hunted for two weeks by the Nevada Gaming Control Board for the man to collect his winnings.
According to CBS News reports that Taylor had won big whilst gambling on a slot machine on the evening of January 8.
However, the machine malfunctioned due to a 'communication error' and he didn't receive any alert of his big winning.
Later when the Nevada Gaming Control Board realized that Taylor should have been rewarded with a whopping jackpot they started their search for the holidaymaker.
But by then the holidaymaker had already packed his bags and left for his home in Arizona.
To add more to the drama, the Treasure Island Hotel & Casino was unable to identify Taylor. Ultimately, the Board had no choice but to launch an investigation into tracking him down and getting him his winnings.
A statement released by the Gaming Control Board said that they searched for Taylor by checking surveillance video, conducting witness interviews, studying electronic purchase records, and reviewing ride-sharing data.
It was as if the stars were in his luck and the Board was successful in tracking down the man after more than two weeks of painstaking investigations, they finally identified him.
On January 28 he was given the happy news that he had won almost a quarter of a million dollars and told he could come and collect his winnings at any time.
The chief of the Board's Enforcement Division James Taylor commended agents in a statement.
He congratulated them for "ensuring that the public trust in the gaming industry remains strong by spending countless hours over two weeks to ensure that a patron is awarded winnings owed to him."
"This has been a great example of government working together for the benefit of the public," he added.
