Tesla Cancels $16,000 Pie Order At Last Minute Leaving Bakery Owner 'High And Dry'

The order was unexpectedly cancelled, leaving the bakery in a difficult position just days before the pies were due to be delivered.

The San Jose-based Giving Pies bakery, run by Voahangy Rasetarinera, was put in a challenging position due to the exceptionally quick turnaround required for the following Tuesday and Thursday.

Rasetarinera shared with ABC7 that she had been directly contacted by a representative from Tesla, who confirmed the order through emails and text messages.

Despite receiving approval for her quote from the Tesla representative, the payment for the large order never arrived.

Voahangy Rasetarinera. Credit: Facebook / Voahangy Rasetarinera

Feeling optimistic about the professional commitment from such a renowned company, Rasetarinera recalled thinking:

The representative apologized for the delay in payment, attributing it to the vendor's inexperience, and then surprisingly asked if the bakery could double the original order.

Trusting the company's professionalism, Rasetarinera agreed to the increased order, purchasing the necessary ingredients and preparing her team to work tirelessly to meet Tesla's demands.

In preparation for this massive order, Rasetarinera even had to cancel other orders to ensure her bakery could deliver Tesla's request on time.

Yet, the commitment was met with disappointment when she received a text from the Tesla representative stating:

"It unfortunately sounds like we will be changing plans and will not be needing this order. Thank you so much for your support I appreciate it."

Seeking an explanation for the sudden cancellation, Rasetarinera was told by the representative that the decision came from 'upper management', leaving her feeling let down and frustrated.

The bakery owner took to social media to share what happened. Credit: Google Maps

As reported by the New York Post, the bakery owner faced a loss exceeding $16,000 due to this cancellation.

Rasetarinera expressed her feelings of betrayal, stating: "The attempt to shift blame to upper management only compounded the betrayal I felt." 

She chose to share her ordeal on social media, where her story resonated with many. 

On her Facebook page, Rasetarinera remarked:

"To me, it was clear that Tesla's corporate culture prioritized convenience over accountability, disregarding the livelihoods of small business owners like myself."

"This abrupt reversal left me reeling, realizing the extent of the impact on my small business," she added, highlighting the significant investment of time, resources, and effort she made based on Tesla's assurances, only to be left in a difficult situation.

Eventually, someone from Tesla reached out to Rasetarinera, attributing the issue to a 'miscommunication' and explaining that the 'employee had no authority to promise any payment'. 

Although Tesla offered to find a way to still purchase the pies, Rasetarinera remains cautious about committing to any future dealings with the company, wary of the possibility of another letdown.