#11 1999–2000: WCW's decline
As 1999 began, both shows were consistently getting 5.0 or higher Nielsen ratings and over ten million people tuned in to watch Raw Is War and Nitro every week. Wrestling gained newfound popularity, as wrestlers made the mainstream media, appearing on magazine covers like Entertainment Weekly and TV Guide, and appearing in commercials. By November 1998, however, the momentum would be in the WWF's favor for the remainder of the war. On January 4, 1999, Nitro broadcast live once again from the Georgia Dome. In the second of three hours (the show had expanded to two hours in 1996 and three in 1998), Eric Bischoff, who had learned of the results of the taped Raw Is War that was set to air that night, ordered announcer Tony Schiavone to make the following statement:
" Fans, if you're even thinking about changing the channel to our competition, do not. We understand that Mick Foley, who wrestled here at one time as Cactus Jack, is gonna win their World title. Ha! That's gonna put some butts in the seats, heh. "
Although the WWF had acknowledged the title change on their website six days previously, ratings indicated that, immediately after Schiavone's comments, 600,000 people switched channels from Nitro on TNT to Raw Is War on USA Network to see Mankind win the WWF Championship with the help of Stone Cold Steve Austin. After Mankind won the title, many fans then switched back to Nitro (which still had five minutes of air time left), suggesting that WCW had a show that the fans wanted to see and might have emerged the victor that night had they not given away the Raw Is War results. The final ratings for the night were 5.7 for Raw Is War and 5.0 for Nitro. During the year following the incident, many WWF fans brought signs to the shows saying "Mick Foley put my butt in this seat".
This Nitro '​s main event was originally scheduled to be Goldberg vs. Kevin Nash for the WCW World Heavyweight Championship and was going to be their anticipated rematch. Goldberg was arrested during mid-show storyline, however, and accused of "aggravated stalking" by Miss Elizabeth. He was released when Elizabeth couldn't keep her story straight. Meanwhile, Hollywood Hogan returned to WCW after a hiatus and challenged Nash to a match, which Nash accepted. This led to the infamous moment which saw Hogan poking Nash in the chest with his finger, nicknamed "Fingerpoke of Doom", causing Nash to lie down for Hogan to win the belt. It led to another heel turn for Hogan and the reformation of the nWo. The credibility of the company, which did not present the match that had been advertised (a Goldberg vs. Nash rematch from Starrcade 1998), was damaged. Despite the incident, WCW would continue this bait and switch tactic of booking until its demise in 2001. This "match" may have started the permanent ratings slide that was to follow for WCW, as Nitro- according to Nielsen ratings numbers listed by TWNPNews.com- only got a 5.0 rating three times afterwards.
Some dispute whether the fingerpoke of doom angle hurt WCW.[19] According to TWNPNews.com, Nitro's Nielsen ratings on January 11, the week following the incident, once again reached 5.0.[18] During the January 18 episode, however, ratings would fall to 4.4,[18] but would recover to 5.0 the following week.[18] Its 5.7 Nielsen rating on February 8 (on a night when Raw was pre-empted by the Westminster Dog Show) was the last time it would get such a number.[18]
Raw Is War was dominating Nitro to the point where WCW was making "quick fixes" to stem the tide, including hiring rapper Master P, as well as bringing in Megadeth, Chad Brock, and KISS for concerts (all of which flopped in the ratings). On September 10, 1999, Bischoff was removed from power. He states in his autobiography that he intended to resign on the day and when word leaked, they decided to remove him before he could resign. Meanwhile, Raw Is War '​s numbers continued to rise; a 25-minute long This Is Your Life themed skit between The Rock and Mick Foley drew an 8.4 quarter-hour rating on September 27, 1999. It currently stands as the highest-rated segment in Raw history.[20]
Former WWF writer Vince Russo, whose controversial booking style and management in WCW was heavily criticized.
On October 5, 1999, Vince Russo and Ed Ferrara, the head writers of WWF television programs, signed with WCW, and were immediately replaced in the WWF by Chris Kreski. Russo and Ferrara contend that their reasons for leaving the WWF was a dispute with Vince McMahon over the increased workload that they were facing, with the introduction of the new SmackDown! broadcast, an attempt by the WWF to compete with WCW's Thunder broadcast on Thursday nights. However, Russo and Ferrara failed to capture the magic of their WWF days at Nitro, and they became known on-screen as unseen management known as "The Powers That Be". Ferrara even became a parody of Jim Ross, named "Oklahoma", who mocked Ross's Bell's Palsy.
In December 1999, Bret Hart suffered a career-ending concussion during a match with Goldberg at Starrcade. The WCW promotion was entering severe financial and creative lows. Nitro '​s ratings failed to increase, and in January 2000, both Russo and Ferrara were suspended from the company after they considered putting the WCW World title on Tank Abbott. The subsequent promotion of Kevin Sullivan to head booker caused an uproar among WCW's wrestlers. In spite of winning the WCW title at Souled Out 2000, Chris Benoit quit in protest, along with Eddie Guerrero, Perry Saturn and Dean Malenko. All four of them entered the WWF as The Radicalz, premiering on Raw Is War '​s January 31 episode15 days after Benoit's title win. Nitro was cut to two hours in January 2000 in an effort to bolster the aggregate ratings score,[8] but the elimination of the third hour did not mean higher ratings for Nitro, which by April averaged around a 2.5 (while Raw Is War drew double, or sometimes triple that amount).[21]
In April 2000, the WCW hired the reigning ECW World Heavyweight Champion Mike Awesome, who left ECW over a contract dispute. His appearance on WCW television led to legal threats from ECW owner Paul Heyman. A compromise was reached which resulted in Awesome losing the title at an ECW event to Tazz, who was formerly of ECW and at the time contracted to the WWF. Tazz would later appear on WWF programming with the title. The WWF used this as a symbolic demonstration of superiority over WCW. On April 10, 2000, Bischoff (now a creative consultant) and Russo, returned with equal power to work as a team and attempted to reboot WCW. Bischoff was allowed back with booking powers, but no longer had control of the company finances like he did in his previous reign. The Millionaire's Club, consisting of WCW's veteran stars such as Hogan, Flair and Diamond Dallas Page, were accused of preventing the younger talent from ascending to main event status and feuded with The New Blood, consisting of WCW's younger stars such as Billy Kidman, Booker T and Buff Bagwell. The New Blood/Millionaire's Club rivalry was aborted before the start of the New Blood Rising pay-per-view, which was supposed to showcase the rivalry. WCW became even more desperate, going as far as placing the WCW World Heavyweight Championship upon actor David Arquette, who was making promotional appearances for WCW's feature film Ready to Rumble.
In 2000, Ted Turner was no longer running the company, which had been purchased by Time Warner in 1996 and AOL in 2000. That year, WCW lost US$62 million, due to guaranteed contracts of their older performers, plummeting advertising revenues, dropping house show attendance, controversial booking decisions (like Arquette and Russo winning the WCW Title), and expensive stunts to boost the dismal ratings and pay-per-view buyrates. Goldberg, arguably the biggest star of the promotion at the time, suffered a self-sustained arm injury during a backstage vignette taping that kept him on the shelf for half the year. Upon his return, his momentum was derailed after turning heel at The Great American Bash, despite being the most popular wrestler in the company. A Fall Brawl pay-per-view commercial was later aired after New Blood Rising, revealing that Goldberg refused to follow the script for his match with Kevin Nash at New Blood Rising, and it also claimed that his match at Fall Brawl with Scott Steiner would have no script.