Kayla Eubanks was not allowed on a flight to Chicago due to her revealing, low-cut top. She was asked to cover up as they found her outfit obscene and offensive. She was even offered a T-shirt by the captain who told her: "They're hating on you because you are looking good."
Kayla Eubanks booked a plane to fly to Chicago, when she went on the plane the staff told her she would not be allowed to board due to her revealing, low-cut top.
The furious woman took to social media to share her disappointment.
Kayla was attempting to fly to Chicago in the US with Southwest Airlines on October 6 . She told how she was stopped at the boarding gate for 30 minutes by a member of staff who didn't find her clothes appropriate.
She also posted a picture in her defense where she was seen sporting a black halter low cut bralette and a long red split skirt, reports the Daily Star.
Kayla was offered a T-shirt by a captain which she accepted.
Kayla wrote on Twitter: "Y'all I was kicked off my Southwest Airlines flight because my boobs are 'lewd, obscene and offensive'.
"I was told that passengers may look at me in my attire and be offended."
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She posted several clips on Twitter, in one of them she was seen asking a female employee to see the company policy and states that she has been waiting for 20 minutes.
The staff member replies: "I'm gonna show you the policy. I might have to put you on another flight. We are going to close the door in another three minutes, you don't wanna put something on top?"
The captain tried to make the situation light: "They're hating on you because you are looking good."
"If they have it in their book that you have to cover up, are you willing to do that?"
Kayla said to the captain:
"I need something to put on but I need to see the rule," Kayla adds. "I am curious, like what does it say."
Twitter
Kayla asked the captain for the Tshirt, she then posted a picture wearing a blue T-shirt which she took it off mid-flight and returned it to the captain when it landed.
After that, two supervisors came who tried to explain to her the policy.
One of the clips shows her asking them: "Whatever they were showing me, it says 'lewd, obscene and offensive'. Which is it?"
One of the supervisor says: "They could be all three."
Kayla gestured to her breasts, and asked: "Shall I leave them at home then? No one on the plane says anything."
She was then suggested by the staff to "try to fly another Southwest Airlines" while wearing the same top.
In a statement to the Daily Dot, Southwest Airlines said: "Our employees are responsible for the well-being and comfort of everyone on board the flight."
"We do our best to promote a family-centric environment, and we count on our customers to use good judgment and exercise discretion while travelling."
"Regarding our policies, each situation is very different, and our employees are responsible for following our Contract of Carriage, which is available on our website."
"The customer was allowed to travel on her scheduled itinerary, and we also reached out to her directly to apologise for her experience and provide a refund of her fare as a gesture of goodwill.”