This woman was not satisfied with her manicure, she demanded that they fix it or she wasn’t going to pay. Not sure if it was a communication issue or the technicians just refused to do any more work but the argument slowly turned to violence as one of them was holding the woman’s phone hostage.
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#1 This is why customer service is important, if you don’t do a good job you might get your ass beat instead.
#2
This woman was not satisfied with her manicure, she demanded that they fix it or she wasn't going to pay. Not sure if it was a communication issue or the technicians just refused to do any more work but the argument slowly turned to violence as one of them was holding the woman's phone hostage.
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#3
The woman threw the manicurist to the ground and got her phone back, but she wasn't going to leave without getting her nails fixed.
#4
The other workers tried to pull the two apart but got hands in their faces for their efforts. The video ends with the woman yelling to remind them that all she wanted was them to fix her nails. Problem is that once she started beating on the employees not only is she not going to get her nails fixed but she isn't going to be allowed in there ever again.
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