Exhausted and frustrated, this employee shares a snippet of his working place when he comes across rude customers. In this case, the rude customer is Karen who instead of taking a hint and showing some courtesy keeps on pointing that there are is no salesperson to help her acquire scissors. Watch the clip and see the befitting response the employee gives her.
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An exhausted store employee who was just doing his job gives a befitting response to meet Karen's demand: “You need more employees,” with a novel approach—letting her know the store had online applications.
TikTok
The TikTok video featuring the encounter, from the @porcelainplatinum account, shares how the day of an employee goes about at JOANN Fabrics and Crafts store.
The TikTok video shows what happens when the employee faces a Karen customer who insists that the store needs more employees (to help her) and that there’s a line (that she doesn’t want to stand in).
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Impatient Karen asks if there is another salesperson who can cater to her and after the employee politely informs her he can help her in a second, she assesses, “So no one can help me?”
She then asks, “Why are you locking everything so we can’t take everything? Someone can’t give me scissors?” and then asserts, “I’m not standing in line for this!”
picture for representation purpose only
In fact, she herself gives an answer to the first question asked but the employee notes that items were locked up because people were stealing them.
To the other complaints, he pointedly replies: “I mean, we have applications online if you want to apply.”
picture for representation purpose only
As expected she does not want to apply but continues to make a scene for the store having not enough employees to help her acquire scissors.
“You need more employees!” she exclaims again.
“Tell the world and tell COVID!” he responds. “I can’t help you with that, I’m sorry.”
picture for representation purpose only
At the end of the video, once he was able to pawn her off on his lone co-worker, he lets out an exhausted “Oy!”
Internet felt the rude behavior of Karen with one person declaring: “Normalize putting customers in their place.”
Another noted: “The fact that any service employee is giving back their same energy is giving me life.”
And finally, one flipped a familiar adage, saying: “The customer is never right. In fact, they are the least qualified person in every scenario.”
TikTok